Saturday, May 5, 2007

Article 2

I equate anger as passion...to display the type of emotion that anger conveys you have to be passionate about the subject. If controlled, showing anger in negotiations can be a valuable asset to getting what you desire. In a casual, average negotiation if I go into the process with a little bit of fire in my belly it can be a powerful thing...it likely will either intimidate or at least throw off the other party's game plan.
It is however important to realize that while anger can be a great tool in negotiating, if you lose control of the emotion it can also b greatly detrimental to your cause. Going into a negotiation like a ball of fury and not having a clearly thought out plan other than to let your anger guide you, will likely not get you a desired outcome.
Like the article states..."to use anger in negotiation wisely, at the right time, with the right tone and in the right amount is an art." Few people are really able to wisely display anger in negotiation, but if you can learn to do so it will be a great advantage for you.

Wednesday, May 2, 2007

Article 1

I think article 1 from this weeks doc sharing gives some good insight to the practice and details of negotiation. I cannot see too many car purchases going as the example did, partially I guess because we are all aware of ways of negotiation, even if we don't know it. In the section about Lose-Win, the part that asks "how comfortable would I feel if all my clients were in the same room together and they compared notes about the price they paid for my products/services?" is a good rule to live by for sellers. Bad business practices have a way of coming back to bite you, like the article noted, a person that has a bad experience will obviously never buy from you again and they will tell on average, 8 people about their experience, and some of those 8 may also pass on the story...that isn't saying that you have to please every client no matter what, if you strive for that you will end up in a lot of Win-Lose situations. In a perfect world we would end up with Win-Win situations every time, but it isn't a perfect world and it is unreasonable to expect a Win-Win outcome all the time, someone will always be trying to get over on someone else.