Article 1

I think article 1 from this weeks doc sharing gives some good insight to the practice and details of negotiation. I cannot see too many car purchases going as the example did, partially I guess because we are all aware of ways of negotiation, even if we don't know it. In the section about Lose-Win, the part that asks "how comfortable would I feel if all my clients were in the same room together and they compared notes about the price they paid for my products/services?" is a good rule to live by for sellers. Bad business practices have a way of coming back to bite you, like the article noted, a person that has a bad experience will obviously never buy from you again and they will tell on average, 8 people about their experience, and some of those 8 may also pass on the story...that isn't saying that you have to please every client no matter what, if you strive for that you will end up in a lot of Win-Lose situations. In a perfect world we would end up with Win-Win situations every time, but it isn't a perfect world and it is unreasonable to expect a Win-Win outcome all the time, someone will always be trying to get over on someone else.